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Classroom Support Policies

SmartRooms

SmartRoom orientations are provided by CT and are required for all users who wish to take advantage of the audio-visual resources available in those facilities. The group representative who participates in the orientation becomes the 'key operator' for all group functions in that facility. Orientations typically last 10 minutes or less. To schedule an orientation, call 756-6765.

Multimedia Room - Support

Classroom Technologies (CT) manages the audio-visual systems in Cal Poly's Multimedia rooms. Due to the advanced and changing features of these systems, and in order to provide for a successful experience, CT requires each user to attend an orientation prior to use of the audio-visual resources available in the room. Contact CT at 756-6765 to schedule an orientation appointment at least 48 hours prior to your event. Please refer to the notes and policies below.

  University Scheduled Classes Department
Sponsored or
Continuing Education
Clubs and  
Non-University Organizations
Scheduled by University Scheduling University Scheduling or Continuing Education ASI Club Services
MM Rooms 03-213, 02-013, 10-124, 10-126, 34-227, 34-228 10-124, 10-126, 34-227, 34-228 (M-F); 3-213 (M-F, Weekends); Campus SmartRooms (M-F, Weekends)
System Orientation

READ ME
Required
Users should contact CT as soon as they recieve their scheduling confirmation from University Classroom Scheduling or the Epicenter
Required
For guest speakers, a department must designate a University faculty or staff member as the person trained on use of the system. READ ME
Required
A club must designate a person to be trained on use of the system. Due to ongoing system upgrades, re-orientation is required quarterly. READ ME
Audio, Video, and Computer Access Available for any scheduled class Access to a room's audio/visual system is normally unavailable outside scheduled class hours unless prearranged through CT (M-Th 7AM-10PM F 7AM-5PM). Access to a room's audio/visual system is normally unavailable outside scheduled class hours unless prearranged through CT. Use of a room's installed computers is not included with the standard access, but is available for a fee. This includes PC-based DVD players and internet browsers.
Technical Support Availability CT provides On-Call assistance with the audio/visual systems:
8:00 AM to 9:00 PM Monday-Thursday,
8:00 AM - 5:00 PM Fridays, for the following rooms:
02-013, 03-213, 10-124, 10-126, 34-227, 34-228.
No weekend or holiday assistance is available
On-call support is only available for non-functioning equipment during standard CT staffed hours. A technician can be available in the room just prior to the event or as a system facilitator if arrangements are made with CT at least 24-hours in advance. On-call support is available for non-functioning equipment during standard CT staffed hours. A technician can be available in the room just prior to the event or as a system facilitator if arrangements are made with CT at least 24-hours in advance. On-call support does not replace individual orientations.
Support and Usage Fees None Classroom Installed A/V System

Facilitation during class or conference:
$50.00/hr (Staff Member) $20.00/hr (Student Assistant)
On-Call Support: not available

'Just-in-time' Orientations or On-Site System Facilitation during meeting:
(One hour minimum)
$50.00/hr (Staff Member)
$20.00/hr (Student Assist.)

Installed Computer Use: $35.00/event

(No charge for user's notebook connection)

 

Multimedia Room Orientations

Multimedia room and equipment orientations are provided by CT and are required for all users who wish to take advantage of the audio-visual resources available in those facilities. The group representative who participates in the orientation becomes the 'key operator' for all group functions in that facility. Orientations typically last 10 minutes or less.

To schedule an orientation, call 756-6765.

READ ME:

  1. To avoid technical support charges, requests for orientations must be made at least 48 hours prior to your group's event.
  2. 'Just-in-time' orientation requests immediately prior to group's meeting will be billed at the CT hourly rate per Room Use Policy.
  3. If your group desires to use a notebook computer for your meeting, plan on bringing that notebook to the orientation for configuration and testing.
  4. While we will make a valiant attempt to integrate a users' personal or departmental notebook computer for classroom use, CT technicians are not responsible for diagnosing a user's software application, media players or computer hardware.

Orientation topics typically covered:

  • System power-up and power-down
  • Microphone use **
  • Notebook computer video, audio and network connection
  • Portable audio/video player connections
  • Lighting control **
  • 35mm slide projection systems and controls **

** Subject to availability